Monday, August 22, 2011

Unsolicited Mail & Short Messages

I do not think that I am alone in receiving unsolicited electronic mails and short messages.

Despite the best efforts by internet service providers to stop their customers accounts being spammed, some unscrupulous still manage to wriggle in through the obstacles.

On this account internet service providers’ efforts taken should be admired.

However on the same note, the mobile telephone service providers instead use the facility to rake in more revenue in to their coffers, despite the subscribers’ protestation and dismay.

And the authorities’ inaction to stop subscribers receiving unsolicited short messages is puzzling.

I am sure; many like me keep their mobiles open 24 X 7 due to their various commitments but not necessarily to receive unsolicited messages at an ungodly hour.

Therefore; I believe that the authorities’ need to look at this issue earnestly and find a solution to the issue of mobile telephone service providers from spamming their customers without consent and at the same time making money out of it.

One amicable solution to this issue is to force mobile telephone service providers to share their spoils with their customers.

Every unsolicited short message received, his or her account will be credited with a certain amount of credit but not less than the amount the service providers charge their customers in return for availing the same facility.

Such regulatory frameworks are already in existence in many other parts of the world today.

Friday, August 19, 2011

India should be ashamed of the way it treated "Anna Hazare".

India should be ashamed of the way it treated "Anna Hazare".

Those who were responsible for jailing him for merely planning to start another hunger strike should be forced out of their offices either way, if it wants to keep its so-called “biggest democracy” in the world title.

Further India should stop preaching others; how to run their own internal affairs and try to concentrate on how to eradicate many of its pressing issues today, including rampant and endemic corruption.

Jailing Anna Hazare will not solve them on their own.

Saturday, August 06, 2011

Customer Care or Nightmare !

Do supermarkets teach their checkout staffs not to throw a tub of yoghurt down the slop for the bag boy/girl to bag it or how to handle delicate food items at the checkouts?

I wonder so because I have witnessed and also experienced many a time that they do not know (or perhaps careless) by throwing it down the slop, the curdled yoghurt inside gets cracked up and then it is unpleasant to eat and a big embarrassment if offered to a visitor.

So are Biscuits, cookies, ripened fruits etc too should be handled with care and dropping them on counters and or throwing down the slop can easily cause damages.

Even the bag boys do not have the sense to segregate items accordingly to avoid damages and even possible contamination.

Today someone put the frozen food along with other non-frozen items and the washing power bag along with edible items.

What is lacking is proper training.

With proper training, such issues can easily be avoided. 

Over to you guys if you are listening.