Sri Lanka Telecom Shoddy Service

Has anyone recently tried the Sri Lanka Telecom (SLT) Hotline 1212?

First, you will be forced to listen to one of their latest and insipid Ad before an agent come online.

The Ad says in (the nutshell) that “We are different than others and that is why they provide different types of internet packages”.

I agree with the first part of their statement that they are different.

Because, unlike any other service-oriented industry, they do not care for their customers’ complaints.

For the last four days, I had been battling to get my internet connection to a decent level without much success.

The agents have a different story to tell you each time for the reason of disruption.

Now I am confused which one to believe.

The Agents are happy to give their maintenance section number which had been ringing for the last four days but no one was there to pick up and give us the true picture.

How long more I have to wait I have no idea and I think it is the time to think of an alternative arrangement soon than rely on their shoddy service.

මේ සාහිත්‍ය මාසයයි - HUGE book exchange

Hello there!

Looking for people to participate in a HUGE book exchange.

You can be anywhere in the world.

All you have to do is to buy one of your favourite books ( just one ) and send it to a stranger.

The book doesn't have to be a collector’s item; second hand is fine too, just as long as it's in English.

Hopefully, you'll receive many books back to you, to keep.

And they'll be favourite books from strangers around the world!

And the recipient’s details will be sent in a private message.

If you're interested in being part of this, please comment “ IN “ below (Please leave your email in the Comments column). and I'll send you all the details in a PM.

Happy reading!