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Showing posts with the label Seylan Bank of Sri Lanka.

Bank Without Heart .... !

I have a NRFC account (No: 995902459XXXXX @ Kottawa Branch). Due to some urgent financial requirement, my wife ( Mrs.   Silva) was trying to withdraw money this morning (18 Sep 13) but was refused that facility despite,  Sshe was presenting a proper legal documents to prove her Identity as well as her authorization to execute such transaction in my absence. Therefore, First I wish to know on what grounds that she was denied the withdraw. Secondly when and how could I clear this obstacle as I am urgently in need for money. Awaiting a favourable and speedy response. Thanks. Sasanka De   Silva. +++++++++++++++++++++++++++++++++++ Dear sir, We are unable to process your above request due to following reasons. power of attorney should be issued within one year, power of attorney not introduced by account holder, should be a specific power of attorney stating required accounts. In the alternative we suggest the following, please send a request to transfer money from nrfc accou...

The Letter that never got answered?

The Chairman, Seylan Bank Limited, Colombo, Sri Lanka. Dear Mr. Narangoda, The purpose of this mail is to formally notify you of my displeasure of the way my remittance matter was handled by the Asia Express Exchange in Oman, which is under your management. I have been dealing with the said Exchange from the inception in Oman. On the 27 th October, I deposited some money in one of your branches in Seeb to transfer the funds to my wife’s account in Sri Lanka. At the time of the transaction, I was assured that the money would be available in Sri Lanka, the following morning and I had no reason not to believe Teller then. On the 29 th morning, I received a call from my wife to inform that the money has still not reached her account. Immediately I contacted Mr. Don Malinda, the person who assured me that the funds will be made available the next morning. He took down my contact and promised to check that out and call me back. Sadly that promised call never came up...